My Problem Pilot Prera
by Tony Thomas I bought a Pilot Prera demonstrator fountain pen three months ago. I've always liked Pilot pens and I thought it was time to try one of their mid-priced offerings. The pen itself is great and sports an italic nib. It is a great writer and it's up to the quality that I have come to expect from Pilot--except for one small thing. Ink tends to collect in the cap and finds its way into the space between the opaque cap liner and the cap. Brian Goulet of The Goulet Pen Co. documented this flaw and found an ingenious way to remove the cap liner using a common tool. You can watch the video here: https://www.youtube.com/watch?v=Dc3OTVJIv0A I tried his method and discovered that, on my pen, the cap liner was attached very securely and would not budge. I contacted Jet Pens (the dealer I bought it from) and they suggested I contact Pilot directly since it was a warranty issue. I e-mailed Pilot customer service and the rep I dealt with (Holly) was very nice. She tol